Continuous robot support
— without employing a full-time robot specialist.
BadRobot CARE is a service partnership for companies operating ABB and Yaskawa/Motoman robots that want reliable technical support, preventive maintenance and access to specialist knowledge throughout the year.
Instead of contacting a new service provider every time something happens, your team has a dedicated robotics support partner who already knows your equipment.
CARE can include:
Priority remote technical support
Robot backup & configuration management
Periodic robot health checks
Preventive maintenance planning
Event log and fault analysis
Program & cycle optimization
Maintenance recommendations
Technical support for your maintenance team
Planned on-site inspections
Preferential conditions for additional service
Documentation of identified problems and recommendations
Three levels of support:
CARE Essential
For smaller robot installations requiring occasional specialist assistance.
Remote support • Backup checks • Maintenance guidance • Annual robot health review
CARE Professional
For production facilities where robot availability is important.
Priority support • Regular technical checks • Preventive maintenance planning • Remote troubleshooting • Planned inspections
CARE Custom
For larger robot fleets or production-critical applications.
A service package tailored to your robots, production requirements and internal maintenance capabilities.
The goal is simple:
Prevent problems where possible. Solve them faster when they happen.
Your maintenance team handles everyday production. BadRobot provides the specialist robotics knowledge when they need it.