Continuous robot support
— without employing a full-time robot specialist.
BadRobot CARE is a long-term service partnership designed for companies operating industrial robotic systems that require reliable technical support, preventive maintenance, and access to specialized robotics expertise throughout the year.
Instead of searching for a new service provider whenever a technical issue occurs, your company benefits from a dedicated, independent robotics support partner who understands your equipment, production processes, and maintenance needs. Our goal is to minimize downtime, prevent unexpected failures, and build lasting partnerships based on trust, reliability, and technical expertise.
CARE can include:
Priority remote technical support
Robot backup & configuration management
Periodic robot health checks
Preventive maintenance planning
Event log and fault analysis
Program & cycle optimization
Maintenance recommendations
Technical support for your maintenance team
Planned on-site inspections
Preferential conditions for additional service
Documentation of identified problems and recommendations
Three levels of support:
CARE Essential
For smaller robot installations requiring occasional specialist assistance.
Remote support • Backup checks • Maintenance guidance • Annual robot health review
CARE Professional
For production facilities where robot availability is important.
Priority support • Regular technical checks • Preventive maintenance planning • Remote troubleshooting • Planned inspections
CARE Custom
For larger robot fleets or production-critical applications.
A service package tailored to your robots, production requirements and internal maintenance capabilities.
The goal is simple:
Prevent problems where possible. Solve them faster when they happen.
Your maintenance team handles everyday production. BadRobot provides the specialist robotics knowledge when they need it.