Robot problem?
Get specialist support without waiting for an on-site visit.
Remote technical support for ABB and Yaskawa/Motoman industrial robot systems — focused on fast troubleshooting, diagnostics and production recovery.
How it works:
Send us the problem description together with available information such as error messages, photos/videos, robot backup or program files.
We analyze the problem remotely and work directly with your maintenance or engineering team to identify the cause and solution.
When remote support is not enough:
If the problem requires mechanical repair, measurements or physical intervention, BadRobot can continue with on-site service. The previous remote diagnosis helps reduce troubleshooting time at the machine.
Support includes:
Robot alarms & fault diagnostics
Event log analysis
Program / RAPID troubleshooting
I/O & communication problems
Robot backup analysis
Configuration & parameter checks
Cycle and program optimization
Maintenance & repair guidance
Remote assistance during component replacement
RobotStudio support for ABB systems
Supported systems:
ABB: S4 / S4C+ / IRC5 / OmniCore
Yaskawa / Motoman: DX100 / DX200 / YRC1000